Sumba Terms of Service

Last updated: Sep 7 2025

Welcome to Sumba! These Terms of Service (“Terms”) govern your use of the Sumba platform, including our web and mobile applications, APIs, and related services (“Services”). By creating an account or using the Services, you agree to these Terms. Please read them carefully.

1. Eligibility

You must be authorized by your organization to use the Services. By signing up, you confirm you are using the Services in connection with your role at an organization (such as an employer or facility) that has licensed Sumba.

2. Your Account

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to provide accurate information and keep it up to date.
  • You are responsible for all activity under your account.

3. Use of the Services

You may use the Services only for lawful purposes and in accordance with these Terms.

You may not:

  • Copy, modify, or reverse engineer the Services.
  • Use the Services to upload harmful content or violate laws.
  • Interfere with or disrupt the Services.

4. Subscriptions & Billing

  • Access to Sumba may require a paid subscription.
  • By subscribing, you authorize us (and our payment processor, Stripe) to charge your payment method on a recurring basis.
  • Fees are billed monthly (or annually if selected) and are non-refundable except as required by law.
  • We may change pricing with advance notice.

5. Data & Privacy

Our Privacy Policy explains how we collect and use your information.

You retain ownership of your data. By using the Services, you grant us a limited license to use your data only as necessary to provide the Services.

6. Compliance Disclaimer

Sumba provides tools to assist with inspections, maintenance, training, and documentation. We do not guarantee compliance with laws, regulations, or insurance requirements. You are solely responsible for ensuring your organization meets applicable obligations.

7. Intellectual Property

The Services, including all software, designs, and content, are owned by Sumba and protected by law. You are granted a limited, non-transferable license to use the Services as permitted by these Terms.

8. Termination

We may suspend or terminate your account if you violate these Terms. You may stop using the Services at any time. Termination does not relieve you of any payment obligations already incurred.

9. Disclaimers & Limitation of Liability

  • The Services are provided “as is” without warranties of any kind.
  • To the maximum extent permitted by law, Sumba and its affiliates are not liable for indirect, incidental, or consequential damages.
  • Our total liability to you will not exceed the amount you paid for the Services in the 12 months before the claim.

10. Governing Law & Disputes

These Terms are governed by the laws of [Your State], without regard to conflict of law principles. Any disputes will be resolved in the courts located in [Your County/State], unless arbitration is required by law.

11. Changes to Terms

We may update these Terms from time to time. If changes are material, we will provide notice (e.g., in-app or email). Continued use of the Services after changes take effect means you accept the new Terms.

12. Contact

If you have questions about these Terms, please contact us at:

Sumba, Inc.
hey@sumbatech.com